7 Steps to choosing a Transporter

Utilise a company with a proven track record and traceable referrals and go directly to their website for a quote. (Do not put your information in a multi-quote website. You will receive an unfavorable email and phones calls by 20 different companies.) You must enter all information correctly to receive the most accurate rate. Most automatic quotes that you will receive are for operable, standard passenger vehicles. Cars with modifications (i.e. lift kits, lowered suspensions, bigger tires) and cars that do not run cost additional money for the size, weight and conditions for the carrier.

Do not automatically go with the lowest price. Many companies lure unsuspecting customers with the lowest bid. Low pricing generally means bad service.

Research the transport companies you are considering. Learn from others experiences using the wealth of information available on the Internet. You can start with simply doing a Google search of the companies name, or by using a review website. Review quotes, terms & conditions, reviews posted on the Internet and make sure they have been in business at least a few years.

Make sure to have a confirmation of your booking in writing. Read the transport contract before signing it. Be aware that if you place a reservation via Internet, your e-signature is binding once you click send or submit.

Prepare your vehicle for transport by removing all personal or valuable items. Auto carriers prefer you to have less than a quarter tank of fuel because it greatly decreases the weight they carry and the less weight they haul the better the fuel economy while driving from point to point. The less it costs them the less it will continue to cost you!! It is a good idea to wash vehicles before the inspection report at pick up. This ensures the car’s condition is readily recognized before transit. It’s also a good idea to disable any alarm system before transport. Do not leave any personal items in the vehicle as they are not covered by any insurance.

Make sure the carrier inspects your vehicle. At pick-up or delivery, the driver should inspect the car for any existing damage. They will footnote the damage on a VEHICLE CONDITION REPORT. They will ask you to sign it and will hand you a copy of the report for your records. Keep this with you until the car is delivered/collected.

Inspect the car to ensure there are no additional dings, dents or scratches. If your vehicle is insured by the carrier, this is your only opportunity to claim damage, so please take your time. If any damage is claimed, make sure the carrier signs the condition report and make sure you retain a copy for your records.